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Explore a Comprehensive Feature Comparison of PbN.

Turn Google Searches Into Booked Appointments with Reserve with Google, Now LIVE on Practice by Numbers.      |      Turn Google Searches Into Booked Appointments with Reserve with Google, Now LIVE on Practice by Numbers.      |      Turn Google Searches Into Booked Appointments with Reserve with Google, Now LIVE on Practice by Numbers.      |      Turn Google Searches Into Booked Appointments with Reserve with Google, Now LIVE on Practice by Numbers.      |      Turn Google Searches Into Booked Appointments with Reserve with Google, Now LIVE on Practice by Numbers.      |      Turn Google Searches Into Booked Appointments with Reserve with Google, Now LIVE on Practice by Numbers.      |      Turn Google Searches Into Booked Appointments with Reserve with Google, Now LIVE on Practice by Numbers.      |      Turn Google Searches Into Booked Appointments with Reserve with Google, Now LIVE on Practice by Numbers.      |      Turn Google Searches Into Booked Appointments with Reserve with Google, Now LIVE on Practice by Numbers.      |      Turn Google Searches Into Booked Appointments with Reserve with Google, Now LIVE on Practice by Numbers.      |     
Patient Relationship Management

Turn Every Touchpoint into
Exceptional Patient Experience

Deliver smarter communication, effortless engagement, and lasting loyalty with the Practice by Numbers Patient Relationship Suite, where every text, call, reminder, and follow-up is connected, automated, and tracked in one place.

Keep Every Patient Connected, Engaged, and Informed.

Modern patients expect more than just great care, they expect great communication. The Patient Relationship Management Suite automates how your practice connects with every patient, from reminders to reviews, so you can strengthen relationships without adding workload to your team.

98%

Appointment Reminders Delivered Successfully

35–40%

Increase in Returning Patients After Automating Recalls

30%

Improvement in Patient Reviews Across Practices

25%

Reduction in No-shows Through Automated Confirmations

Everything You Need to
Stay Connected With Patients

One intelligent platform for all your communication and engagement, fully synced with your Practice Management Software and PbN ecosystem.
01

Patient Reminders

Reduce no-shows and keep your schedule full with smart, automated reminders via text, email, or phone.

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02

Two-Way Texting

Reduce no-shows and keep your schedule full with smart, automated reminders via text, email, or phone.

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03

Patient Follow-Ups

Automate recalls, reactivations, and post-op campaigns so every patient stays informed and on track.

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04

Online Appointment Booking

Automate recalls, reactivations, and post-op campaigns so every patient stays informed and on track.

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05

Patient Portal

Empower patients to access appointments, treatment plans, forms, and payments, all in one secure, personalized dashboard.

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06

Review Management

Collect and manage patient feedback automatically to grow your reputation across Google, Facebook, and Yelp.

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07

PbN Voice

Connect your phones with your PMS for instant patient visibility, call analytics, and smart routing across all locations.

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Patient Reminders Two-Way Texting Patient Follow-Ups Online Appointment Booking Patient Portal Review Management PbN Voice

The Complete Campaign Suite
for Patient Engagement

Simplify Outreach.
Maximize ROI.

Launch pre-built text and email campaigns that drive action, boost revenue, and keep patients coming back.

  • Check 200+ ready-to-use templates.
  • Check Reach the right patients with audience filters that personalize every message.
  • Check Send timely reminders, offers, and follow-ups.
  • Check Drive more visits and revenue with campaigns proven to convert.
  • Check Strengthen relationships through consistent, caring communication.
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Custom Campaigns

Your Essential
Patient Communication, on Autopilot.

Automate your must-have patient touchpoints like reminders, recalls, and follow-ups to keep schedules full and patients engaged.

  • Check Pre-built templates for recalls, reminders, and follow-ups.
  • Check Custom timing, filters, and exclusions for every campaign.
  • Check Automated hygiene and reactivation outreach.
  • Check Smart rules that stop messages once patients book.
  • Check Fewer no-shows. More appointments. Zero manual effort.
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Essential Campaigns

Transform Scattered Outreach Into
Smart Patient Campaigns.

Advanced Campaigns automates follow-ups, reminders, and post-op care so your schedule stays full and your patients stay connected.

  • Check Automate unscheduled treatment follow-ups to increase case acceptance.
  • Check Send post-op instructions instantly after every procedure.
  • Check Launch targeted, behavior-based campaigns in minutes.
  • Check Personalize communication by audience, service, or activity.
  • Check Save hours weekly while growing engagement and revenue
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Advanced Campaigns

Introducing Patient Relationship Management (PRM)

Missed follow-ups and weak communication lead to lost revenue. Patient Relationship Management (PRM) keeps all patient communication in one place. Manage online booking, digital forms, recalls, reminders, reviews, and two-way texting from a single system.
Your front desk can confirm appointments, reduce no-shows, and stay organized without juggling multiple tools. The result is better patient retention, smoother workflows, and a more consistent patient experience.

Introducing Patient Relationship Management (PRM)

Flexible Pricing Plans for Growing Practices

Core

Get up and running faster with the essentials for your practice

Flow

Bring calm to the chaos with smoother operations

Scale

Designed to handle more volume without the stress

Thrive

Everything you need to operate at your full potential

Insights to Help
Your Practice Grow

Expert tips, industry trends, and proven strategies from the PbN team to help you run a smarter, more profitable dental practice.

Deliver Care That Goes Beyond the Chair.

Automate patient communication, simplify your workflows, and build lasting loyalty, all while your team focuses on what truly matters: patient care.

Frequently Asked Questions

How does the PbN Patient Relationship Suite improve patient engagement?


By automating communication through reminders, follow-ups, and campaigns, your practice stays connected at every step of the patient journey without manual effort.

Is everything HIPAA-compliant?


Yes. Every module within the suite — including messaging, calling, reviews, and portals — meets full HIPAA compliance standards.

Can it integrate with my practice management software?


Absolutely. PbN integrates with leading systems like Dentrix, Eaglesoft, OpenDental, and Practice-Web for real-time data synchronization.

Do I need to buy every feature to use the suite?


Not at all. Each tool works independently or as part of the full PbN ecosystem, so you can start where you need most and scale as you grow.

How does this suite help reduce no-shows and cancellations?


Automated reminders, two-way texting, and intelligent follow-ups reach patients through their preferred channels — keeping your calendar full and predictable.

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