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Explore a Comprehensive Feature Comparison of PbN.

Turn Google Searches Into Booked Appointments with Reserve with Google, Now LIVE on Practice by Numbers.      |      Turn Google Searches Into Booked Appointments with Reserve with Google, Now LIVE on Practice by Numbers.      |      Turn Google Searches Into Booked Appointments with Reserve with Google, Now LIVE on Practice by Numbers.      |      Turn Google Searches Into Booked Appointments with Reserve with Google, Now LIVE on Practice by Numbers.      |      Turn Google Searches Into Booked Appointments with Reserve with Google, Now LIVE on Practice by Numbers.      |      Turn Google Searches Into Booked Appointments with Reserve with Google, Now LIVE on Practice by Numbers.      |      Turn Google Searches Into Booked Appointments with Reserve with Google, Now LIVE on Practice by Numbers.      |      Turn Google Searches Into Booked Appointments with Reserve with Google, Now LIVE on Practice by Numbers.      |      Turn Google Searches Into Booked Appointments with Reserve with Google, Now LIVE on Practice by Numbers.      |      Turn Google Searches Into Booked Appointments with Reserve with Google, Now LIVE on Practice by Numbers.      |     
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Practice by Numbers
vs
Solution Reach

Discover the differences between Practice by Numbers and Weave to choose the right platform for your dental practice.
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Choosing the Right Platform Goes Beyond Features, It's About

Running your
practice with ease
and confidence
Growing revenue
in a predictable,
sustainable way
Gaining clarity on
what’s driving results
(and what isn’t)
Having reliable
support whenever
you need it

Why practices switch from Solution Reach to PbN

Clarity

Clarity

600+ KPIs and customizable dashboards for actionable insights.

Efficiency

Efficiency

All-in-one platform (analytics, comms, payments, ops). Fewer vendors, less chaos.

Growth

Growth

Integrated marketing tools + ROI dashboards that tie campaigns directly to revenue.

Support

Support

Fast, proactive help from a team that actually knows dentistry.

Pricing

Pricing

Transparent and modular, only pay for what you need.

Learn how PbN brings everything together for your dental team.

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Practice by Numbers vs Solution Reach

Which one fits your practice?

Practice by Numbers

Solution Reach

Pros

Cons

Comprehensive Analytics

Practice by Numbers excels with our customizable analytics, offering over 600+ KPIs that give deep insights into areas like patient acquisition and revenue. Our platform’s dashboards simplify complex data, helping practices quickly identify trends and make informed decisions. Our users also value the seamless integration with other tools, which ensures consistent and streamlined operations.

Syncing Issues

There are reported syncing issues, with users saying “we have to make sure it synced every few hours. We log into the main website portal and check the sync time.” There are also complaints about “the forms and info that patients filled out at check-in has no way of importing into our system. We have to manually input everything.” Additionally, “the system always seems to have issues and isn’t very user-friendly.”

Great Customer Support

PbN is often praised for our exceptional customer support, which is both responsive and highly skilled. Users appreciate how quickly issues are resolved, with the team support consistently offering proactive assistance during onboarding and troubleshooting. This hands-on support helps clients fully utilize the platform and fosters long-term satisfaction and trust.

Customer Support Delays

A frequent complaint is the difficulty in reaching support, with long wait times and unreturned calls, and comments like “support was outsourced and horrible. Then features stopped working and were never fixed.” Users also mention the service provided was inadequate. Additionally, users report “it completely ceased to function, and when I sought assistance, no one was able to provide any help.”

Patient Communications

PbN excels in patient communication through our comprehensive suite of tools. We offer automated appointment reminders, confirmations, and recalls, ensuring that patients are always informed and reducing the risk of no-shows. Our two-way texting allows practices to communicate easily with patients, providing a seamless method for handling appointment scheduling, follow-ups, or patient inquiries.

Communication Challenges

User issues include missed appointment reminders and lost patient communications. “Less than 5% of people are getting their notifications. They told us we would have to pay more for T-Mobile, and now our Verizon patients are not getting notified either.” Additionally, users find features “slow and difficult to use.” Integration issues have also been reported, where users had to manually input patient data. These limitations can reduce the overall effectiveness of the platform.

Highly Reliable Platform

PbN is frequently praised for exceptional reliability. Our platform offers 99.99% uptime, ensuring minimal disruptions in crucial areas like patient communication, appointment management, and data access. This high reliability allows dental practices to confidently depend on us for essential operations without worrying about system downtime or service interruptions

Platform Reliability

Users have raised multiple complaints about Solutionreach’s platform reliability, with comments like “the system had syncing issues, and it sometimes took hours to ensure that all updates were properly synchronized.” This comment reflects concerns about delays and reliability in syncing important patient data and can have a huge impact on patient communications.

Straightforward Pricing

Our transparent, flexible pricing lets practices pay only for the features they need with no hidden fees or complex add-ons. Key tools like patient management, analytics, review management, and automated patient communication are included to optimize efficiency and keeping costs predictable.

Price to Feature Value

Users report unexpected and significant price increases without prior warning or clear justification. “They tripled my fee in less than a year, breaking their original promises.” While the initial pricing was attractive, the hidden costs and the fact that we had to pay more for additional features made it less appealing in the long run.”

Robust Marketing

PbN is highly regarded for robust marketing capabilities, offering features that help practices drive patient acquisition and engagement. One standout aspect is our customizable marketing tools, allowing users to tailor campaigns and automate communications such as reminders, recalls, and follow-ups. This level of customization helps practices effectively target and engage their patients.

Marketing Limitations

One recurring issue is the difficulty in navigating which is described as “slow and cumbersome” making it hard to execute patient outreach campaigns. Users also report “missed appointment reminders” and other communication failures, impacting the reliability of their marketing and communication processes. These shortcomings can limit the overall utility of Solutionreach’s communication tools.

PbN Voice

PBN Voice integrates smoothly with our Practice by Numbers platform, allowing for a unified experience where phone calls, data, and patient interactions are managed within the same system. With caller insights, call tracking and analytics, work remote access, and automating phone-based tasks like appointment confirmations, reminders, and follow-ups, staff becomes more efficient and patients are delighted.

Phone System Complaints

Users have phone system problems, with complaints about “glitches where the communication software lags, causing us to miss messages from our patients.” Additionally, users mention “switching from Solutionreach because it is not compatible for most cell phones. Most patients use cell phones for notifications, so we were paying for something that we could not use a lot of the time.” This can create poor patient experiences.

Collecting Patient Reviews

PbN integrates marketing with detailed analytics, giving practices the ability to track ROI from campaigns and measure patient interactions. Practices can refine their marketing based on real-time data and optimize patient acquisition efforts. This results in a higher volume of positive reviews, which boosts a practice’s reputation and visibility, ultimately attracting new patients.

Review Frustration

A key issue with users is reliability. “It stopped sending reminders for 2-3 weeks, then glitched and sent too many reminders, causing many customers to complain.” This can make it more difficult to manage and collect reviews. “Additionally, the system limits the number of characters in a text or reminder, which made it hard to offer different appointments as well as personalize text.”

Marketing ROI Reporting

PbN integrates marketing efforts with detailed and customizable analytics, giving practices the reporting they need to track return on investment (ROI) from various campaigns and measure patient interaction across channels. This ensures that practices can refine their marketing strategies based on real-time data and optimize patient acquisition efforts.

Payment Issues

Users raise concerns about Solutionreach’s payment and AR features. “It doesn’t auto-sync as claimed; I have to manually sync the schedule almost daily, and it only updates twice daily, so it doesn’t capture changes in a respectable amount of time.” Another user expressed frustration, saying: “Bad billing experience… Last year there was a lot of interaction with the service, but this year it’s better. Still, nothing extra compared to other companies.

PbN Payments

Practice by Numbers’ payment system is designed for seamless integration, making it easy to manage payments directly within the platform. We offer flexible payment options for patients, including in-office terminals and online payments, ensuring a smooth experience for both staff and clients. Our system is highly automated, reducing manual data entry and improving efficiency by syncing directly with practice management software.

Limited Marketing Reports

Users express frustration with Solutionreach’s reporting on marketing efforts and campaign ROI. One frequent complaint is that “customization for campaigns is limited, and the insights we get aren’t deep enough to track specific patient group responses or campaign effectiveness.” This can hinder practices from fully optimizing their marketing strategies, reducing the platform’s overall value in terms of marketing ROI tracking.

Source: G2, Capterra, TrustPilot, GetApp, and other review platforms. The opinions shared here are quoted directly from actual user reviews.

Practice by Numbers

Pros

Comprehensive Analytics
Practice by Numbers excels with our customizable analytics, offering over 600+ KPIs that give deep insights into areas like patient acquisition and revenue. Our platform’s dashboards simplify complex data, helping practices quickly identify trends and make informed decisions. Our users also value the seamless integration with other tools, which ensures consistent and streamlined operations.
Practice by Numbers is often praised for our exceptional customer support, which is both responsive and highly skilled. Users appreciate how quickly issues are resolved, with the team consistently offering proactive assistance during onboarding and troubleshooting. This hands-on support helps clients fully utilize the platform and fosters long-term satisfaction.
PbN excels in patient communication through our comprehensive suite of tools. We offer automated appointment reminders, confirmations, and recalls, ensuring that patients are always informed and reducing the risk of no-shows. Our two-way texting feature allows dental practices to communicate easily with patients, providing a seamless and direct method for handling appointment scheduling, follow-ups, or patient inquiries.
PbN is praised for exceptional reliability. Our platform offers 99.99% uptime, ensuring that practices experience minimal disruptions in crucial areas like patient communication, appointment management, and data access. This high reliability allows practices to confidently depend on us for essential operations without worrying about downtime or service interruptions.
Our transparent, flexible pricing lets dental practices pay only for the features they need with no hidden fees or complex add-ons. Key tools like patient management, analytics, reputation management, and automated patient communication are included to optimize efficiency while keeping costs predictable.
PbN is highly regarded for our robust marketing capabilities, offering features that help dental practices drive patient acquisition and engagement. One standout aspect is our customizable marketing tools, allowing users to tailor campaigns and automate things like appointment reminders, recalls, and follow-ups. This level of customization helps practices effectively target and engage their patients.
PBN Voice integrates smoothly with our Practice by Numbers platform, allowing for a unified experience where phone calls, data, and patient interactions are managed within the same system. With caller insights, call tracking and analytics, work remote access, and automating phone-based tasks like appointment confirmations, reminders, and follow-ups, staff becomes more efficient and patients are delighted.
PbN integrates marketing efforts with detailed analytics, giving practices the ability to track ROI from campaigns and measure patient interactions. Practices can refine their marketing strategies based on real-time data and optimize patient acquisition efforts. This results in a higher volume of organic, positive reviews, which boosts a practice’s online reputation and visibility, ultimately attracting new patients.
PbN integrates marketing efforts with detailed and customizable analytics, giving practices the reporting they need to track return on investment (ROI) from various campaigns and measure patient interaction across channels. This ensures that practices can refine their marketing strategies based on real-time data and optimize patient acquisition efforts.
Practice by Numbers’ payment system is designed for seamless integration, making it easy to manage payments directly within the platform. We offer flexible payment options for patients, including in-office terminals and online payments, ensuring a smooth experience for both staff and clients. Our system is highly automated, reducing manual data entry and improving efficiency by syncing directly with practice management software.

Solution Reach

Cons

Syncing Issues
There are reported syncing issues, with users saying “we have to make sure it synced every few hours. We log into the main website portal and check the sync time.” There are also complaints about “the forms and info that patients filled out at check-in has no way of importing into our system. We have to manually input everything.” Additionally, “the system always seems to have issues and isn’t very user-friendly.”
A frequent complaint is the difficulty in reaching support, with long wait times and unreturned calls, and comments like “support was outsourced and horrible. Then features stopped working and were never fixed.” Users also mention the service provided was inadequate. Additionally, users report “it completely ceased to function, and when I sought assistance, no one was able to provide any help.”
User issues include missed appointment reminders and lost patient communications. “Less than 5% of people are getting their notifications. They told us we would have to pay more for T-Mobile, and now our Verizon patients are not getting notified either.” Additionally, users find features “slow and difficult to use.” Integration issues have also been reported, where users had to manually input patient data. These limitations can reduce the overall effectiveness of the platform.
Users have raised multiple complaints about Solutionreach’s platform reliability, with comments like “the system had syncing issues, and it sometimes took hours to ensure that all updates were properly synchronized.” This comment reflects concerns about delays and reliability in syncing important patient data and can have a huge impact on patient communications.
Users report unexpected and significant price increases without prior warning or clear justification. “They tripled my fee in less than a year, breaking their original promises.” While the initial pricing was attractive, the hidden costs and the fact that we had to pay more for additional features made it less appealing in the long run.”
Users mention the text messaging, with reported “delays in message notifications, leading to miscommunication or missed patient follow-ups” and issues with failed syncing with PMS software, which can affect the reliability of automated reminders and follow-ups. Users feel “customization for campaigns is limited, restricting efforts to target specific patient groups or goals,” revealing frustration with the marketing options available.
A common user complaint is that the phone features do not match the capabilities of competitors, leading to practices needing to maintain multiple systems, which adds unnecessary costs. Additionally, reports include “the customization is non-existent. There was no follow-through after the initial sales and onboarding call, they just take your money, send you phones, and then nothing.”
Users report the lack of advanced customization options. “Glitches and delays in sending out automated review requests leading to inconsistent and ineffective online review collection,” which highlights issues with the reliability of the review management feature. This can result in missed opportunities to capture patient feedback and result in ineffective review collection.
A key complaint about Adit include “payment inefficiencies were a recurring problem, particularly in tracking payments and handling accounts receivable (AR).” Other complaints include limitations in payment functionality: “there is a lack of advanced functionality for handling more complex billing, making it less effective for managing AR.” These issues can hinder overall efficiency in financial operations for practices and dental office staff.
Users express dissatisfaction with Adit’s marketing reporting saying “while there are ROI insights, the data feels too general, and it’s difficult to gauge the true impact of marketing campaigns.” While the platform provides basic ROI insights, users say “the insights we get aren’t deep enough to track specific patient group responses or campaign effectiveness.” These limitations can make it difficult to fully optimize marketing strategies based on the data provided.
Source: G2, Capterra, TrustPilot, GetApp, and other review platforms. The opinions shared here are quoted directly from actual user reviews.

Flexible pricing plans for growing practices

  • Pay for what you need
  • Nothing more, nothing less

Core

Get up and running faster with the essentials for your practice
Learn more >

Flow

Bring calm to the chaos with smoother operations
Learn more >

Scale

Designed to handle more volume without the stress
Learn more >

Thrive

Everything you need to operate at your full potential
Learn more >

What Our Customers Say

See how Practice by Numbers helps dental teams balance long-term growth with better patient care.

I have used a few different products similar to Practice by Numbers and this has far exceeded what the others have offered. I am able to review numbers with the practice owner and our team. I am able to log in from home on a snow day and communicate with our patients, I am able to create my own customizable emails and hone in on what patients I want to receive, if not all of our patients…

Lauren B.
Office Manager

Practice by Numbers makes it so easy to visualize our goals, track team performance, and identify areas for growth. The dashboards are clean, the data is clear, and it’s become an essential part of our daily workflow. I especially love how it helps with patient retention and production tracking.

Jezmani R.
Treatment Coordinator

The ability to instantly communicate with patients and manage scheduling changes is invaluable. Moreover, the platform’s features for tracking collections, supporting production goals, and exporting unscheduled data, along with its utility in huddle preparation, make it an indispensable tool.

Brigitte M.
Admin

Switching from paper charts to a fully digital system felt overwhelming at first, but Practice By Numbers made the transition incredibly smooth for our practice. We rely on them for patient forms, patient communication, and practice analytics — and they have been absolutely essential.

Cameron D.
Owner Dentist

The ability to visualize key performance metrics in real-time has made a huge impact on how we run our practice. From detailed production reports to patient engagement tracking, Practice by Numbers offers an intuitive dashboard that keeps our team focused and aligned.

Amber R.
Treatment Coordinator

There are SO many things that we were doing manually before that are all done automatically now like sending and chasing new patient forms, confirmation texts at the right time we need them to go out, forms automatically adjusting patient records in our PMS as parents submit new forms, overdue routine care reminders, and so much more!

Kayla B.
Director of Operations

Practice by Numbers has allowed us to offer dental practices the tools they need to thrive. Their software not only provides tools for managing the schedule and patients, but also crucial insights into practice performance, enabling dental teams to make informed decisions and enhance both patient care and business growth.

Brenda McNulty
Owner of DS Facts

What I love about Practice by Numbers is it’s the latest and greatest dashboard that you will ever need for your practice. I can take last year’s KPIs, set goals for this year, and then see what’s working and what’s not. Practice by Numbers also allows me to see the information the way that I want it. I can create customized dashboards for each provider.

Sandy Pardue
Director of Consulting, Classic Practice Resources

Practice by numbers has been a game-changer for our practice. We’ve been using it since 2019, and it continues to streamline our operations and elevate patient care. Their support team is responsive and truly makes us feel valued.


Sydea B.
Dentist and Practice Owner | Artisan, Dental Bellevue
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