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Explore a Comprehensive Feature Comparison of PbN.

Turn Google Searches Into Booked Appointments with Reserve with Google, Now LIVE on Practice by Numbers.      |      Turn Google Searches Into Booked Appointments with Reserve with Google, Now LIVE on Practice by Numbers.      |      Turn Google Searches Into Booked Appointments with Reserve with Google, Now LIVE on Practice by Numbers.      |      Turn Google Searches Into Booked Appointments with Reserve with Google, Now LIVE on Practice by Numbers.      |      Turn Google Searches Into Booked Appointments with Reserve with Google, Now LIVE on Practice by Numbers.      |      Turn Google Searches Into Booked Appointments with Reserve with Google, Now LIVE on Practice by Numbers.      |      Turn Google Searches Into Booked Appointments with Reserve with Google, Now LIVE on Practice by Numbers.      |      Turn Google Searches Into Booked Appointments with Reserve with Google, Now LIVE on Practice by Numbers.      |      Turn Google Searches Into Booked Appointments with Reserve with Google, Now LIVE on Practice by Numbers.      |      Turn Google Searches Into Booked Appointments with Reserve with Google, Now LIVE on Practice by Numbers.      |     
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Practice by Numbers
vs
Dental Intel

Discover the differences between Practice by Numbers and Weave to choose the right platform for your dental practice.
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Choosing the Right Platform Goes Beyond Features, It's About

Running your
practice with ease
and confidence
Growing revenue
in a predictable,
sustainable way
Gaining clarity on
what’s driving results
(and what isn’t)
Having reliable
support whenever
you need it

Why practices switch from Dental Intel to PbN

Clarity

Clarity

600+ KPIs and customizable dashboards for actionable insights.

Efficiency

Efficiency

All-in-one platform (analytics, comms, payments, ops). Fewer vendors, less chaos.

Growth

Growth

Integrated marketing tools + ROI dashboards that tie campaigns directly to revenue.

Support

Support

Fast, proactive help from a team that actually knows dentistry.

Pricing

Pricing

Transparent and modular, only pay for what you need.

Learn how PbN brings everything together for your dental team.

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Practice by Numbers vs Dental Intel

Which one fits your practice?

Practice by Numbers

Dental Intel

Pros

Cons

Comprehensive Analytics

PbN offers customizable analytics that provide deep insights into areas like patient acquisition, revenue, and operational efficiency. Our user-friendly dashboards simplify complex data, allowing practices to quickly spot trends and make decisions to improve profitability.

Limited Report Customization

There have been user comments about limited customization for reports and dashboards, which might make it challenging to tailor them to specific needs. “The platform’s complexity and limited customization make it difficult to create reports that suit specific metrics, which is a pain point.”

Great Customer Support

Practice by Numbers is praised for our responsive and knowledgeable customer support. Users appreciate the quick issue resolution and proactive assistance, especially during onboarding. Our support team frequently checks in to help clients fully utilize the platform, fostering trust and long-term satisfaction.

Customer Support Delays

There have been user reviews mentioning slow response times. “Customer service interaction was difficult, with long wait times and unresolved billing issues.” Other comments include delays in problem resolution and inconsistent follow-up, “system syncing issues, and despite numerous calls and emails to DI, there was no effective resolution.”

Communicating with Patients

Practice by Numbers provides a comprehensive suite of patient communication tools with appointment reminders, confirmations, recalls, and two-way texting. The system ensures that there will be no miscommunication that leads to poor patient experiences and a black eye for the practice

Communication Accuracy

Users highlight recurring issues like “failures to send accurate reminders,” leading to incorrect appointments. Additionally, certain messages don’t reach patients, or reminders are “sent to patients who have already canceled.” These issues can cause patient care disruptions

Customizable Communications

PbN excels at customized patient communications. We offer automated reminders, confirmations, and recalls, ensuring that patients are always informed and reducing the risk of no-shows. Our two-way texting allows practices to communicate easily with patients, providing a seamless and direct method for handling scheduling, follow-ups, or inquiries.

Marketing Disruptions

Other user comments include reported problems with certain features not working as expected. For example, reminder issues cause “patients to show up late or not at all, and it can cause major scheduling issues, especially when reminders fail or are miscommunicated.” This can disrupt online scheduling and significantly affect patient bookings.

Robust Marketing Capabilities

PbN is highly regarded for our robust marketing capabilities, offering features that help drive patient acquisition and engagement. One standout is our customization, allowing automated and customized communications such as reminders, recalls, and follow-ups. This level of customization helps practices effectively engage patients.

Communication Flexibility

Customization for campaigns is limited, restricting efforts to target specific patient groups or goals.” This highlighted an issue with tailoring marketing campaigns and communication. Users also report that “the communication system can be too complex to set up and use, especially for teams that aren’t highly experienced with such systems.

Highly Reliable

PbN is frequently praised for exceptional reliability. We provide 99.99% uptime, ensuring minimal disruptions in crucial areas like patient communication, appointment management, and data access. This high reliability allows practices to confidently depend on us for essential operations without worrying about downtime or service interruptions.

Service Interuptions

Dental Intel reviews mention delays, saying “it takes forever to log in or from page to page. Sometimes when I try to log in, it just fails, and I’m not able to log in at all.” This might slow down the practice’s daily operations, making it frustrating during high-traffic times. There have been instances where users report delays in syncing data, reporting and analytics.

Straightforward Pricing

Our transparent, flexible pricing lets dental practices pay only for the features they need with no hidden fees or complex add-ons. Key tools like patient management, analytics, reputation management, and automated patient communication are included to optimize efficiency while keeping costs predictable.

High Price for Features

Dental Intel has faced some criticism for its high pricing compared to similar platforms. “The price is pretty high for what it does, especially when you compare it to other solutions.” The cost might come into question when judged by the platform’s capabilities since “there have been problems with certain features not working as expected."

PbN Voice

PBN Voice integrates smoothly with our platform, allowing for a unified experience where phone calls, data, and patient interactions are managed within the same system. With caller insights, tracking and analytics, remote access, and automating phone-based tasks like appointment confirmations, reminders, and follow-ups, staff becomes more efficient and patients are delighted.

Phone Issues

User complaints include issues with call synchronization, where “real-time patient information fails, leading to outdated data being displayed during calls.” This might cause delays in handling patient inquiries and scheduling, making the system inefficient during critical moments. There are also reports of customer service delays when troubleshooting issues, further frustrating users.

PbN Payments

PbN payments is designed for seamless integration, making it easy to manage payments directly within the platform. We offer flexible payment options for patients, including in-office terminals and online payments, ensuring a smooth experience for both staff and clients. Our system is highly automated, reducing manual data entry and improving efficiency by syncing directly with PMS software.

Payment Frustrations

“It takes too long for payments to clear and settle into our bank account. The process can be delayed, causing confusion for patients waiting for payment confirmations.” This highlighted a frustration with delays in payment processing, leading to inefficiencies. Other complaints include AR management: “The AR report is not always up to date, and we have trouble with syncing issues, which makes it hard to track overdue balances accurately.”

Marketing ROI Reporting

PbN integrates marketing campaigns with detailed analytics, giving practices the ability to track ROI from various campaigns and measure patient interaction across channels. This ensures that practices can refine their marketing based on real-time data and optimize patient acquisition efforts.

Rigid Marketing Reports

Some reviews mention that Dental Intel does not allow for enough flexibility when it comes to custom reports that suit their specific needs. “Customization for campaigns is limited, and the insights we get aren’t deep enough to track specific patient group responses or campaign effectiveness.”

Collecting Patient Reviews

PbN integrates marketing efforts with detailed analytics, giving practices the ability to track ROI from various campaigns and measure patient interaction across channels. This ensures that practices can refine their marketing strategies based on real-time data and optimize patient acquisition efforts. This results in a higher volume of organic, positive reviews, which boosts a practice’s online reputation and visibility, ultimately attracting new patients.

Review Management Limitations

“We had issues with review requests being sent too frequently, without an option to adjust the timing to fit our needs.” This reflected frustration with the inability to tailor review outreach to specific practice preferences. Additionally, some users noted “difficulties in managing reviews through the system” which can affect the ability to efficiently gather and manage patient reviews.

Source: G2, Capterra, TrustPilot, GetApp, and other review platforms. The opinions shared here are quoted directly from actual user reviews.

Practice by Numbers

Pros

Comprehensive Analytics

PbN offers customizable analytics that provide deep insights into areas like patient acquisition, revenue, and operational efficiency. Our user-friendly dashboards simplify complex data, allowing practices to quickly spot trends and make decisions to improve profitability.

PbN is frequently praised for exceptional reliability. We provide 99.99% uptime, ensuring minimal disruptions in crucial areas like patient communication, appointment management, and data access. This high reliability allows practices to confidently depend on us for essential operations without worrying about downtime or service interruptions.

Practice by Numbers provides a comprehensive suite of patient communication tools with appointment reminders, confirmations, recalls, and two-way texting. The system ensures that there will be no miscommunication that leads to poor patient experiences and a black eye for the practice
PbN excels at customized patient communications. We offer automated reminders, confirmations, and recalls, ensuring that patients are always informed and reducing the risk of no-shows. Our two-way texting allows practices to communicate easily with patients, providing a seamless and direct method for handling scheduling, follow-ups, or inquiries.
PbN is highly regarded for our robust marketing capabilities, offering features that help drive patient acquisition and engagement. One standout is our customization, allowing automated and customized communications such as reminders, recalls, and follow-ups. This level of customization helps practices effectively engage patients.
PbN is frequently praised for exceptional reliability. We provide 99.99% uptime, ensuring minimal disruptions in crucial areas like patient communication, appointment management, and data access. This high reliability allows practices to confidently depend on us for essential operations without worrying about downtime or service interruptions.
Our transparent, flexible pricing lets dental practices pay only for the features they need with no hidden fees or complex add-ons. Key tools like patient management, analytics, reputation management, and automated patient communication are included to optimize efficiency while keeping costs predictable.
PBN Voice integrates smoothly with our platform, allowing for a unified experience where phone calls, data, and patient interactions are managed within the same system. With caller insights, tracking and analytics, remote access, and automating phone-based tasks like appointment confirmations, reminders, and follow-ups, staff becomes more efficient and patients are delighted.
PbN payments is designed for seamless integration, making it easy to manage payments directly within the platform. We offer flexible payment options for patients, including in-office terminals and online payments, ensuring a smooth experience for both staff and clients. Our system is highly automated, reducing manual data entry and improving efficiency by syncing directly with PMS software.
PbN integrates marketing campaigns with detailed analytics, giving practices the ability to track ROI from various campaigns and measure patient interaction across channels. This ensures that practices can refine their marketing based on real-time data and optimize patient acquisition efforts.
PbN integrates marketing efforts with detailed analytics, giving practices the ability to track ROI from various campaigns and measure patient interaction across channels. This ensures that practices can refine their marketing strategies based on real-time data and optimize patient acquisition efforts. This results in a higher volume of organic, positive reviews, which boosts a practice’s online reputation and visibility, ultimately attracting new patients.

Dental Intel

Cons

Limited Report Customization
There have been user comments about limited customization for reports and dashboards, which might make it challenging to tailor them to specific needs. “The platform’s complexity and limited customization make it difficult to create reports that suit specific metrics, which is a pain point.”
There have been user reviews mentioning slow response times. “Customer service interaction was difficult, with long wait times and unresolved billing issues.” Other comments include delays in problem resolution and inconsistent follow-up, “system syncing issues, and despite numerous calls and emails to DI, there was no effective resolution.”
Users highlight recurring issues like “failures to send accurate reminders,” leading to incorrect appointments. Additionally, certain messages don’t reach patients, or reminders are “sent to patients who have already canceled.” These issues can cause patient care disruptions
Other user comments include reported problems with certain features not working as expected. For example, reminder issues cause “patients to show up late or not at all, and it can cause major scheduling issues, especially when reminders fail or are miscommunicated.” This can disrupt online scheduling and significantly affect patient bookings.
“Customization for campaigns is limited, restricting efforts to target specific patient groups or goals.” This highlighted an issue with tailoring marketing campaigns and communication. Users also report that “the communication system can be too complex to set up and use, especially for teams that aren’t highly experienced with such systems.”
Dental Intel reviews mention delays, saying “it takes forever to log in or from page to page. Sometimes when I try to log in, it just fails, and I’m not able to log in at all.” This might slow down the practice’s daily operations, making it frustrating during high-traffic times. There have been instances where users report delays in syncing data, reporting and analytics.
Dental Intel has faced some criticism for its high pricing compared to similar platforms. “The price is pretty high for what it does, especially when you compare it to other solutions.” The cost might come into question when judged by the platform’s capabilities since “there have been problems with certain features not working as expected.”
User complaints include issues with call synchronization, where “real-time patient information fails, leading to outdated data being displayed during calls.” This might cause delays in handling patient inquiries and scheduling, making the system inefficient during critical moments. There are also reports of customer service delays when troubleshooting issues, further frustrating users.
“It takes too long for payments to clear and settle into our bank account. The process can be delayed, causing confusion for patients waiting for payment confirmations.” This highlighted a frustration with delays in payment processing, leading to inefficiencies. Other complaints include AR management: “The AR report is not always up to date, and we have trouble with syncing issues, which makes it hard to track overdue balances accurately.”
Some reviews mention that Dental Intel does not allow for enough flexibility when it comes to custom reports that suit their specific needs. “Customization for campaigns is limited, and the insights we get aren’t deep enough to track specific patient group responses or campaign effectiveness.”
“We had issues with review requests being sent too frequently, without an option to adjust the timing to fit our needs.” This reflected frustration with the inability to tailor review outreach to specific practice preferences. Additionally, some users noted “difficulties in managing reviews through the system” which can affect the ability to efficiently gather and manage patient reviews.
Source: G2, Capterra, TrustPilot, GetApp, and other review platforms. The opinions shared here are quoted directly from actual user reviews.

Flexible pricing plans for growing practices

  • Pay for what you need
  • Nothing more, nothing less

Core

Get up and running faster with the essentials for your practice
Learn more >

Flow

Bring calm to the chaos with smoother operations
Learn more >

Scale

Designed to handle more volume without the stress
Learn more >

Thrive

Everything you need to operate at your full potential
Learn more >

What Our Customers Say

See how Practice by Numbers helps dental teams balance long-term growth with better patient care.

I have used a few different products similar to Practice by Numbers and this has far exceeded what the others have offered. I am able to review numbers with the practice owner and our team. I am able to log in from home on a snow day and communicate with our patients, I am able to create my own customizable emails and hone in on what patients I want to receive, if not all of our patients…

Lauren B.
Office Manager

Practice by Numbers makes it so easy to visualize our goals, track team performance, and identify areas for growth. The dashboards are clean, the data is clear, and it’s become an essential part of our daily workflow. I especially love how it helps with patient retention and production tracking.

Jezmani R.
Treatment Coordinator

The ability to instantly communicate with patients and manage scheduling changes is invaluable. Moreover, the platform’s features for tracking collections, supporting production goals, and exporting unscheduled data, along with its utility in huddle preparation, make it an indispensable tool.

Brigitte M.
Admin

Switching from paper charts to a fully digital system felt overwhelming at first, but Practice By Numbers made the transition incredibly smooth for our practice. We rely on them for patient forms, patient communication, and practice analytics — and they have been absolutely essential.

Cameron D.
Owner Dentist

The ability to visualize key performance metrics in real-time has made a huge impact on how we run our practice. From detailed production reports to patient engagement tracking, Practice by Numbers offers an intuitive dashboard that keeps our team focused and aligned.

Amber R.
Treatment Coordinator

There are SO many things that we were doing manually before that are all done automatically now like sending and chasing new patient forms, confirmation texts at the right time we need them to go out, forms automatically adjusting patient records in our PMS as parents submit new forms, overdue routine care reminders, and so much more!

Kayla B.
Director of Operations

Practice by Numbers has allowed us to offer dental practices the tools they need to thrive. Their software not only provides tools for managing the schedule and patients, but also crucial insights into practice performance, enabling dental teams to make informed decisions and enhance both patient care and business growth.

Brenda McNulty
Owner of DS Facts

What I love about Practice by Numbers is it’s the latest and greatest dashboard that you will ever need for your practice. I can take last year’s KPIs, set goals for this year, and then see what’s working and what’s not. Practice by Numbers also allows me to see the information the way that I want it. I can create customized dashboards for each provider.

Sandy Pardue
Director of Consulting, Classic Practice Resources

Practice by numbers has been a game-changer for our practice. We’ve been using it since 2019, and it continues to streamline our operations and elevate patient care. Their support team is responsive and truly makes us feel valued.


Sydea B.
Dentist and Practice Owner | Artisan, Dental Bellevue
Join the dental teams growing with PbN

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