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Explore a Comprehensive Feature Comparison of PbN.

Turn Google Searches Into Booked Appointments with Reserve with Google, Now LIVE on Practice by Numbers.      |      Turn Google Searches Into Booked Appointments with Reserve with Google, Now LIVE on Practice by Numbers.      |      Turn Google Searches Into Booked Appointments with Reserve with Google, Now LIVE on Practice by Numbers.      |      Turn Google Searches Into Booked Appointments with Reserve with Google, Now LIVE on Practice by Numbers.      |      Turn Google Searches Into Booked Appointments with Reserve with Google, Now LIVE on Practice by Numbers.      |      Turn Google Searches Into Booked Appointments with Reserve with Google, Now LIVE on Practice by Numbers.      |      Turn Google Searches Into Booked Appointments with Reserve with Google, Now LIVE on Practice by Numbers.      |      Turn Google Searches Into Booked Appointments with Reserve with Google, Now LIVE on Practice by Numbers.      |      Turn Google Searches Into Booked Appointments with Reserve with Google, Now LIVE on Practice by Numbers.      |      Turn Google Searches Into Booked Appointments with Reserve with Google, Now LIVE on Practice by Numbers.      |     
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Practice by Numbers
vs
Adit

Discover the differences between Practice by Numbers and Weave to choose the right platform for your dental practice.
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Choosing the Right Platform Goes Beyond Features, It's About

Running your
practice with ease
and confidence
Growing revenue
in a predictable,
sustainable way
Gaining clarity on
what’s driving results
(and what isn’t)
Having reliable
support whenever
you need it

Why practices switch from Adit to PbN

Clarity

Clarity

600+ KPIs and customizable dashboards for actionable insights.

Efficiency

Efficiency

All-in-one platform (analytics, comms, payments, ops). Fewer vendors, less chaos.

Growth

Growth

Integrated marketing tools + ROI dashboards that tie campaigns directly to revenue.

Support

Support

Fast, proactive help from a team that actually knows dentistry.

Pricing

Pricing

Transparent and modular, only pay for what you need.

Learn how PbN brings everything together for your dental team.

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Practice by Numbers vs Adit

Which one fits your practice?

Practice by Numbers

Adit

Pros

Cons

Comprehensive Analytics

Practice by Numbers excels with our customizable analytics, offering over 600+ KPIs that give deep insights into areas like patient acquisition and revenue. Our platform’s dashboards simplify complex data, helping practices quickly identify trends and make informed decisions. Our users also value the seamless integration with other tools, which ensures consistent and streamlined operations.

Data Limitations

Users complain about the lack of full integration with other systems including “glitches with integrating with Open Dental.” This can make it difficult to fully utilize data-driven decisions. Additionally, reports of recurring problems like “sadly, these fixed issues are seemingly only temporary, as some problem occurs at a random time in the future, despite not changing ANYTHING in settings or calling customer support.”

Great Customer Support

PbN is often praised for our exceptional customer support, which is both responsive and highly skilled. Users appreciate how quickly issues are resolved, with the team support consistently offering proactive assistance during onboarding and troubleshooting. This hands-on support helps clients fully utilize the platform and fosters long-term satisfaction and trust.

Customer Support Delays

Users report long waits when attempting to reach support, saying “the hold times for the support team have been rather long.” There are complaints about follow-ups, “a waste of time and a waste of staff morale only to have it be sloppy and never get a hold of customer service.” These delays can negatively impact overall user satisfaction and effect staff and patient experiences alike.

Patient Communications

PbN excels in patient communication through our comprehensive suite of tools. We offer automated appointment reminders, confirmations, and recalls, ensuring that patients are always informed and reducing the risk of no-shows. Our two-way texting allows practices to communicate easily with patients, providing a seamless method for handling appointment scheduling, follow-ups, or patient inquiries.

Communication Issues

One common issue is that messaging is not as advanced as other platforms, “with patients receiving inaccurate dates & times, to some not receiving messages at all… patients even reschedule their appointments only to be notified multiple times of the incorrect appointment date.” Other complaints include “patients either being spammed with reminders, or not receiving reminders at all.” This inconsistency can cause frustration for the practice.”

Highly Reliable Platform

PbN is frequently praised for exceptional reliability. Our platform offers 99.99% uptime, ensuring minimal disruptions in crucial areas like patient communication, appointment management, and data access. This high reliability allows dental practices to confidently depend on us for essential operations without worrying about system downtime or service interruptions

System Disruptions

Users mention system bugs that disrupt daily operations. “The amount of complaints I’ve had over this system is enough to fill a book… from patients receiving inaccurate times, to some not receiving messages at all. I have patients getting messages that are not meant for them, missing voicemails, and even rescheduled appointments being incorrectly notified multiple times.”

Straightforward Pricing

Our transparent, flexible pricing lets practices pay only for the features they need with no hidden fees or complex add-ons. Key tools like patient management, analytics, review management, and automated patient communication are included to optimize efficiency and keeping costs predictable.

Hidden Costs

A common complaint is that “while Adit may seem affordable initially, hidden costs emerge, especially with feature upgrades and add-ons.” Additionally, users report “despite the lower upfront cost compared to competitors, the value does not align with expectations, especially when considering the limitations in functionality and support.”

Robust Marketing

PbN is highly regarded for robust marketing capabilities, offering features that help practices drive patient acquisition and engagement. One standout aspect is our customizable marketing tools, allowing users to tailor campaigns and automate communications such as reminders, recalls, and follow-ups. This level of customization helps practices effectively target and engage their patients.

Marketing Reliability

Users mention the text messaging, with reported “delays in message notifications, leading to miscommunication or missed patient follow-ups” and issues with failed syncing with PMS software, which can affect the reliability of automated reminders and follow-ups. Users feel “customization for campaigns is limited, restricting efforts to target specific patient groups or goals,” revealing frustration with the marketing options available.

PbN Voice

PBN Voice integrates smoothly with our Practice by Numbers platform, allowing for a unified experience where phone calls, data, and patient interactions are managed within the same system. With caller insights, call tracking and analytics, work remote access, and automating phone-based tasks like appointment confirmations, reminders, and follow-ups, staff becomes more efficient and patients are delighted.

Phone System Complaints

A common user complaint is that the phone features do not match the capabilities of competitors, leading to practices needing to maintain multiple systems, which adds unnecessary costs. Additionally, reports include “the customization is non-existent. There was no follow-through after the initial sales and onboarding call, they just take your money, send you phones, and then nothing.”

Collecting Patient Reviews

PbN integrates marketing with detailed analytics, giving practices the ability to track ROI from campaigns and measure patient interactions. Practices can refine their marketing based on real-time data and optimize patient acquisition efforts. This results in a higher volume of positive reviews, which boosts a practice’s reputation and visibility, ultimately attracting new patients.

Review Management Frustrations

Users report the lack of advanced customization options. “Glitches and delays in sending out automated review requests leading to inconsistent and ineffective online review collection,” which highlights issues with the reliability of the review management feature. This can result in missed opportunities to capture patient feedback and result in ineffective review collection.

PbN Payments

Practice by Numbers’ payment system is designed for seamless integration, making it easy to manage payments directly within the platform. We offer flexible payment options for patients, including in-office terminals and online payments, ensuring a smooth experience for both staff and clients. Our system is highly automated, reducing manual data entry and improving efficiency by syncing directly with a PMS.

Payment Inefficiencies

A key complaint about Adit include “payment inefficiencies were a recurring problem, particularly in tracking payments and handling accounts receivable (AR).” Other complaints include limitations in payment functionality: “there is a lack of advanced functionality for handling more complex billing, making it less effective for managing AR.” These issues can hinder overall efficiency in financial operations for practices and dental office staff.

Marketing ROI Reporting

PbN integrates marketing efforts with detailed and customizable analytics, giving practices the reporting they need to track return on investment (ROI) from various campaigns and measure patient interaction across channels. This ensures that practices can refine their marketing strategies based on real-time data and optimize patient acquisition efforts.

Limited Marketing Reports

Users express dissatisfaction with Adit’s marketing reporting saying “while there are ROI insights, the data feels too general, and it’s difficult to gauge the true impact of marketing campaigns.” While the platform provides basic ROI insights, users say “the insights we get aren’t deep enough to track specific patient group responses or campaign effectiveness.” These limitations can make it difficult to fully optimize marketing strategies based on the data provided.

Source: G2, Capterra, TrustPilot, GetApp, and other review platforms. The opinions shared here are quoted directly from actual user reviews.

Practice by Numbers

Pros

Comprehensive Analytics
Practice by Numbers excels with our customizable analytics, offering over 600+ KPIs that give deep insights into areas like patient acquisition and revenue. Our platform’s dashboards simplify complex data, helping practices quickly identify trends and make informed decisions. Our users also value the seamless integration with other tools, which ensures consistent and streamlined operations.
PbN is often praised for our exceptional customer support, which is both responsive and highly skilled. Users appreciate how quickly issues are resolved, with the team support consistently offering proactive assistance during onboarding and troubleshooting. This hands-on support helps clients fully utilize the platform and fosters long-term satisfaction and trust.
PbN excels in patient communication through our comprehensive suite of tools. We offer automated appointment reminders, confirmations, and recalls, ensuring that patients are always informed and reducing the risk of no-shows. Our two-way texting allows practices to communicate easily with patients, providing a seamless method for handling appointment scheduling, follow-ups, or patient inquiries.
PbN is frequently praised for exceptional reliability. Our platform offers 99.99% uptime, ensuring minimal disruptions in crucial areas like patient communication, appointment management, and data access. This high reliability allows dental practices to confidently depend on us for essential operations without worrying about system downtime or service interruptions.
Our transparent, flexible pricing lets practices pay only for the features they need with no hidden fees or complex add-ons. Key tools like patient management, analytics, review management, and automated patient communication are included to optimize efficiency and keeping costs predictable.
PbN is highly regarded for robust marketing capabilities, offering features that help practices drive patient acquisition and engagement. One standout aspect is our customizable marketing tools, allowing users to tailor campaigns and automate communications such as reminders, recalls, and follow-ups. This level of customization helps practices effectively target and engage their patients.
PBN Voice integrates smoothly with our Practice by Numbers platform, allowing for a unified experience where phone calls, data, and patient interactions are managed within the same system. With caller insights, call tracking and analytics, work remote access, and automating phone-based tasks like appointment confirmations, reminders, and follow-ups, staff becomes more efficient and patients are delighted.
PbN integrates marketing with detailed analytics, giving practices the ability to track ROI from campaigns and measure patient interactions. Practices can refine their marketing based on real-time data and optimize patient acquisition efforts. This results in a higher volume of positive reviews, which boosts a practice’s reputation and visibility, ultimately attracting new patients.
Practice by Numbers’ payment system is designed for seamless integration, making it easy to manage payments directly within the platform. We offer flexible payment options for patients, including in-office terminals and online payments, ensuring a smooth experience for both staff and clients. Our system is highly automated, reducing manual data entry and improving efficiency by syncing directly with a PMS.
PbN integrates marketing efforts with detailed and customizable analytics, giving practices the reporting they need to track return on investment (ROI) from various campaigns and measure patient interaction across channels. This ensures that practices can refine their marketing strategies based on real-time data and optimize patient acquisition efforts.

Dental Intel

Cons

Data Limitations
Users complain about the lack of full integration with other systems including “glitches with integrating with Open Dental.” This can make it difficult to fully utilize data-driven decisions. Additionally, reports of recurring problems like “sadly, these fixed issues are seemingly only temporary, as some problem occurs at a random time in the future, despite not changing ANYTHING in settings or calling customer support.”
Users report long waits when attempting to reach support, saying “the hold times for the support team have been rather long.” There are complaints about follow-ups, “a waste of time and a waste of staff morale only to have it be sloppy and never get a hold of customer service.” These delays can negatively impact overall user satisfaction and effect staff and patient experiences alike.
One common issue is that messaging is not as advanced as other platforms, “with patients receiving inaccurate dates & times, to some not receiving messages at all… patients even reschedule their appointments only to be notified multiple times of the incorrect appointment date.” Other complaints include “patients either being spammed with reminders, or not receiving reminders at all.” This inconsistency can cause frustration for the practice.”
Users mention system bugs that disrupt daily operations. “The amount of complaints I’ve had over this system is enough to fill a book… from patients receiving inaccurate times, to some not receiving messages at all. I have patients getting messages that are not meant for them, missing voicemails, and even rescheduled appointments being incorrectly notified multiple times.”
A common complaint is that “while Adit may seem affordable initially, hidden costs emerge, especially with feature upgrades and add-ons.” Additionally, users report “despite the lower upfront cost compared to competitors, the value does not align with expectations, especially when considering the limitations in functionality and support.”
Users mention the text messaging, with reported “delays in message notifications, leading to miscommunication or missed patient follow-ups” and issues with failed syncing with PMS software, which can affect the reliability of automated reminders and follow-ups. Users feel “customization for campaigns is limited, restricting efforts to target specific patient groups or goals,” revealing frustration with the marketing options available.
A common user complaint is that the phone features do not match the capabilities of competitors, leading to practices needing to maintain multiple systems, which adds unnecessary costs. Additionally, reports include “the customization is non-existent. There was no follow-through after the initial sales and onboarding call, they just take your money, send you phones, and then nothing.”
Users report the lack of advanced customization options. “Glitches and delays in sending out automated review requests leading to inconsistent and ineffective online review collection,” which highlights issues with the reliability of the review management feature. This can result in missed opportunities to capture patient feedback and result in ineffective review collection.
A key complaint about Adit include “payment inefficiencies were a recurring problem, particularly in tracking payments and handling accounts receivable (AR).” Other complaints include limitations in payment functionality: “there is a lack of advanced functionality for handling more complex billing, making it less effective for managing AR.” These issues can hinder overall efficiency in financial operations for practices and dental office staff.
Users express dissatisfaction with Adit’s marketing reporting saying “while there are ROI insights, the data feels too general, and it’s difficult to gauge the true impact of marketing campaigns.” While the platform provides basic ROI insights, users say “the insights we get aren’t deep enough to track specific patient group responses or campaign effectiveness.” These limitations can make it difficult to fully optimize marketing strategies based on the data provided.
Source: G2, Capterra, TrustPilot, GetApp, and other review platforms. The opinions shared here are quoted directly from actual user reviews.

Flexible pricing plans for growing practices

  • Pay for what you need
  • Nothing more, nothing less

Core

Get up and running faster with the essentials for your practice
Learn more >

Flow

Bring calm to the chaos with smoother operations
Learn more >

Scale

Designed to handle more volume without the stress
Learn more >

Thrive

Everything you need to operate at your full potential
Learn more >

What Our Customers Say

See how Practice by Numbers helps dental teams balance long-term growth with better patient care.

I have used a few different products similar to Practice by Numbers and this has far exceeded what the others have offered. I am able to review numbers with the practice owner and our team. I am able to log in from home on a snow day and communicate with our patients, I am able to create my own customizable emails and hone in on what patients I want to receive, if not all of our patients…

Lauren B.
Office Manager

Practice by Numbers makes it so easy to visualize our goals, track team performance, and identify areas for growth. The dashboards are clean, the data is clear, and it’s become an essential part of our daily workflow. I especially love how it helps with patient retention and production tracking.

Jezmani R.
Treatment Coordinator

The ability to instantly communicate with patients and manage scheduling changes is invaluable. Moreover, the platform’s features for tracking collections, supporting production goals, and exporting unscheduled data, along with its utility in huddle preparation, make it an indispensable tool.

Brigitte M.
Admin

Switching from paper charts to a fully digital system felt overwhelming at first, but Practice By Numbers made the transition incredibly smooth for our practice. We rely on them for patient forms, patient communication, and practice analytics — and they have been absolutely essential.

Cameron D.
Owner Dentist

The ability to visualize key performance metrics in real-time has made a huge impact on how we run our practice. From detailed production reports to patient engagement tracking, Practice by Numbers offers an intuitive dashboard that keeps our team focused and aligned.

Amber R.
Treatment Coordinator

There are SO many things that we were doing manually before that are all done automatically now like sending and chasing new patient forms, confirmation texts at the right time we need them to go out, forms automatically adjusting patient records in our PMS as parents submit new forms, overdue routine care reminders, and so much more!

Kayla B.
Director of Operations

Practice by Numbers has allowed us to offer dental practices the tools they need to thrive. Their software not only provides tools for managing the schedule and patients, but also crucial insights into practice performance, enabling dental teams to make informed decisions and enhance both patient care and business growth.

Brenda McNulty
Owner of DS Facts

What I love about Practice by Numbers is it’s the latest and greatest dashboard that you will ever need for your practice. I can take last year’s KPIs, set goals for this year, and then see what’s working and what’s not. Practice by Numbers also allows me to see the information the way that I want it. I can create customized dashboards for each provider.

Sandy Pardue
Director of Consulting, Classic Practice Resources

Practice by numbers has been a game-changer for our practice. We’ve been using it since 2019, and it continues to streamline our operations and elevate patient care. Their support team is responsive and truly makes us feel valued.


Sydea B.
Dentist and Practice Owner | Artisan, Dental Bellevue
Join the dental teams growing with PbN.

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