Compare PbN

Explore a Comprehensive Feature Comparison of PbN.

Turn Google Searches Into Booked Appointments with Reserve with Google, Now LIVE on Practice by Numbers.      |      Turn Google Searches Into Booked Appointments with Reserve with Google, Now LIVE on Practice by Numbers.      |      Turn Google Searches Into Booked Appointments with Reserve with Google, Now LIVE on Practice by Numbers.      |      Turn Google Searches Into Booked Appointments with Reserve with Google, Now LIVE on Practice by Numbers.      |      Turn Google Searches Into Booked Appointments with Reserve with Google, Now LIVE on Practice by Numbers.      |      Turn Google Searches Into Booked Appointments with Reserve with Google, Now LIVE on Practice by Numbers.      |      Turn Google Searches Into Booked Appointments with Reserve with Google, Now LIVE on Practice by Numbers.      |      Turn Google Searches Into Booked Appointments with Reserve with Google, Now LIVE on Practice by Numbers.      |      Turn Google Searches Into Booked Appointments with Reserve with Google, Now LIVE on Practice by Numbers.      |      Turn Google Searches Into Booked Appointments with Reserve with Google, Now LIVE on Practice by Numbers.      |     
Get a Demo

Practice by Numbers vs Flex Dental

Discover the differences between Practice by Numbers and Weave to choose the right platform for your dental practice.
Get a Demo

Choosing the Right Platform Goes Beyond Features, It's About

Running your
practice with ease
and confidence
Growing revenue
in a predictable,
sustainable way
Gaining clarity on
what’s driving results
(and what isn’t)
Having reliable
support whenever
you need it

Why practices switch from Flex Dental to PbN

Clarity

Clarity

600+ KPIs and customizable dashboards for actionable insights

Efficiency

Efficiency

All-in-one platform (analytics, comms, payments, ops). Fewer vendors, less chaos

Growth

Growth

Integrated marketing tools + ROI dashboards that tie campaigns directly to revenue

Support

Support

Fast, proactive help from a team that actually knows dentistry

Pricing

Pricing

Transparent and modular, only pay for what you need

Learn how PbN brings everything together for your dental team.

Get a Demo

Practice by Numbers vs Flex Dental

Which one fits your practice?

Practice by Numbers

Flex Dental

Pros

Cons

Comprehensive Analytics

Practice by Numbers excels in customizable analytics, offering over 600+ KPIs that provide deep insights into key areas like scheduling, patient acquisition, and revenue. Our dashboards simplify complex data, making it easy for dental professionals to quickly identify trends and act.

Analytics Limitations

Our competitors have analytics that provide basic insights into practice efficiency and profitability, but are limited in terms of depth and customization. Practices need advanced, tailored reporting to suit their specific needs and will find other platforms insufficient for comprehensive analysis.

Great Customer Support

Practice by Numbers is praised for our responsive and knowledgeable customer support. Users note the team resolves issues quickly and goes beyond basic troubleshooting, offering proactive guidance during onboarding and regular check-ins to help clients fully utilize our platform, fostering long-term trust.

Customer Support Delays

General reviews of our competitors frequently report long delays in receiving support, sometimes waiting weeks for responses. Users struggle to reach support during platform crashes or bugs, with inadequate follow-up causing frustration and leaving issues unresolved. This all can lead to downtime during critical busy operations.

Highly Reliable Platform

PbN is frequently praised for exceptional reliability. Our platform offers 99.99% uptime, ensuring minimal disruptions in crucial areas like patient communication and appointment management. This high reliability allows practices to confidently depend on us for essential operations.

Platform Unreliability

Other platform users frequently report platform service interruptions. One of the most common issues mentioned is frequent reboots, which disrupts workflow during busy periods. This especially affects practices that rely on platform tools such as phone and text messaging.

Patient Communications

PbN excels in patient communication through our extensive tools. Automated appointment reminders, confirmations, and recalls all ensure the risk of no-shows is reduced and that patients are always informed. Two-way texting allows practices to communicate easily with patients, providing a seamless and direct method for handling appointment scheduling, follow-ups, patient inquiries and more.

Broken Communications

Users of other platforms report that automated reminders, such as appointment confirmations and follow-ups, either fail to send or are sent to the wrong patients, leading to confusion, missed appointments, and frustrated patients. Other platforms lack the flexibility to customize communication workflows and messaging, which makes it harder to provide a good user experience for staff and for patients.

Collecting Patient Reviews

PbN integrates marketing efforts with detailed analytics, providing the ability to track ROI from campaigns and measure patient interactions. Practices can refine their marketing strategies based on real-time data and optimize patient acquisition efforts. This results in a higher volume of positive reviews, which boosts a practice’s online reputation and visibility, ultimately attracting new patients.

Poor Review Management

Users express frustration with our competitor’s capabilities for collecting user reviews. One key concern is the failure in automating review requests. Reminders do not go out as expected, leading to inconsistent feedback collection. Additionally, users mention that the customization is limited, making it challenging to tailor the review prompts to specific patient experiences or follow-ups.

Payments and AR

Practice by Numbers simplifies payment and accounts receivable management through seamless integration with practice management systems, automating tasks and improving collection efficiency. Detailed and customizable AR reports help track outstanding balances and overdue payments, reducing manual efforts.

Payment Limitations

Other platforms have delays in payment processing and difficulties integrating with other systems, leading to disruptions in workflow, manual work, and increased errors in processing payments and tracking of invoices. Basic billing features struggle with more complex scenarios, making financial management less efficient for practices.

Robust Marketing

Practice by Numbers is known for our strong marketing tools, helping practices boost patient acquisition and engagement. Customizable features allow users to tailor campaigns and automate reminders, recalls, and follow-ups, making patient outreach more targeted and efficient.

Lackluster Marketing

Limited customization for marketing campaigns makes it harder for practices to target specific patient groups. The automation is underdeveloped, causing inefficiencies, and the lack of smooth integration with other tools results in missed revenue opportunities for practices.

Marketing ROI Reporting

PbN integrates marketing with detailed and customizable analytics, giving the ability to track return on investment from various campaigns and measure patient interaction across multiple channels. This ensures that practices can refine marketing strategies based on real-time data and optimize patient acquisition efforts.

Inadequate Marketing Reports

Marketing reports lack the depth needed to effectively track marketing ROI. Key performance indicators (KPIs) and insights into campaign success are often insufficient. Limited options to customize reports make it harder for dental practices to focus on specific marketing activities and evaluate their effectiveness.

PbN Voice

PBN Voice integrates seamlessly with the Practice by Numbers platform, creating a unified system for managing calls, data, and patient interactions. It includes features like caller insights, call tracking, remote access, and automation for tasks like appointment confirmations and follow-ups, enhancing staff efficiency and improving patient satisfaction.

Phone System Limitations

Many practice systems integrate with third party phone systems, offering less flexibility for practices seeking deeper integration and more robust features. The lack of a dental-specific focus frustrates users and causes glitches or delays in syncing with practice management software, causing communication disruptions with patients.

Source: G2, Capterra, TrustPilot, GetApp, and other review platforms. The opinions shared here are quoted directly from actual user reviews.

Practice by Numbers

Pros

Comprehensive Analytics
Practice by Numbers excels in customizable analytics, offering over 600+ KPIs that provide deep insights into key areas like scheduling, patient acquisition, and revenue. Our dashboards simplify complex data, making it easy for dental professionals to quickly identify trends and act.
Practice by Numbers is praised for our responsive and knowledgeable customer support. Users note the team resolves issues quickly and goes beyond basic troubleshooting, offering proactive guidance during onboarding and regular check-ins to help clients fully utilize our platform, fostering long-term trust.
PbN is frequently praised for exceptional reliability. Our platform offers 99.99% uptime, ensuring minimal disruptions in crucial areas like patient communication and appointment management. This high reliability allows practices to confidently depend on us for essential operations.
PbN excels in patient communication through our extensive tools. Automated appointment reminders, confirmations, and recalls all ensure the risk of no-shows is reduced and that patients are always informed. Two-way texting allows practices to communicate easily with patients, providing a seamless and direct method for handling appointment scheduling, follow-ups, patient inquiries and more.
PbN integrates marketing efforts with detailed analytics, providing the ability to track ROI from campaigns and measure patient interactions. Practices can refine their marketing strategies based on real-time data and optimize patient acquisition efforts. This results in a higher volume of positive reviews, which boosts a practice’s online reputation and visibility, ultimately attracting new patients.
Practice by Numbers simplifies payment and accounts receivable management through seamless integration with practice management systems, automating tasks and improving collection efficiency. Detailed and customizable AR reports help track outstanding balances and overdue payments, reducing manual efforts.
Practice by Numbers is known for our strong marketing tools, helping practices boost patient acquisition and engagement. Customizable features allow users to tailor campaigns and automate reminders, recalls, and follow-ups, making patient outreach more targeted and efficient.
PbN integrates marketing with detailed and customizable analytics, giving the ability to track return on investment from various campaigns and measure patient interaction across multiple channels. This ensures that practices can refine marketing strategies based on real-time data and optimize patient acquisition efforts.
PBN Voice integrates seamlessly with the Practice by Numbers platform, creating a unified system for managing calls, data, and patient interactions. It includes features like caller insights, call tracking, remote access, and automation for tasks like appointment confirmations and follow-ups, enhancing staff efficiency and improving patient satisfaction.

Flex Dental

Cons

Analytics Limitations
Users complain about the lack of full integration with other systems including “glitches with integrating with Open Dental.” This can make it difficult to fully utilize data-driven decisions. Additionally, reports of recurring problems like “sadly, these fixed issues are seemingly only temporary, as some problem occurs at a random time in the future, despite not changing ANYTHING in settings or calling customer support.”
General reviews of our competitors frequently report long delays in receiving support, sometimes waiting weeks for responses. Users struggle to reach support during platform crashes or bugs, with inadequate follow-up causing frustration and leaving issues unresolved. This all can lead to downtime during critical busy operations.
One common issue is that messaging is not as advanced as other platforms, “with patients receiving inaccurate dates & times, to some not receiving messages at all… patients even reschedule their appointments only to be notified multiple times of the incorrect appointment date.” Other complaints include “patients either being spammed with reminders, or not receiving reminders at all.” This inconsistency can cause frustration for the practice.”
Users mention system bugs that disrupt daily operations. “The amount of complaints I’ve had over this system is enough to fill a book… from patients receiving inaccurate times, to some not receiving messages at all. I have patients getting messages that are not meant for them, missing voicemails, and even rescheduled appointments being incorrectly notified multiple times.”
A common complaint is that “while Adit may seem affordable initially, hidden costs emerge, especially with feature upgrades and add-ons.” Additionally, users report “despite the lower upfront cost compared to competitors, the value does not align with expectations, especially when considering the limitations in functionality and support.”
Users mention the text messaging, with reported “delays in message notifications, leading to miscommunication or missed patient follow-ups” and issues with failed syncing with PMS software, which can affect the reliability of automated reminders and follow-ups. Users feel “customization for campaigns is limited, restricting efforts to target specific patient groups or goals,” revealing frustration with the marketing options available.
A common user complaint is that the phone features do not match the capabilities of competitors, leading to practices needing to maintain multiple systems, which adds unnecessary costs. Additionally, reports include “the customization is non-existent. There was no follow-through after the initial sales and onboarding call, they just take your money, send you phones, and then nothing.”
Users report the lack of advanced customization options. “Glitches and delays in sending out automated review requests leading to inconsistent and ineffective online review collection,” which highlights issues with the reliability of the review management feature. This can result in missed opportunities to capture patient feedback and result in ineffective review collection.
A key complaint about Adit include “payment inefficiencies were a recurring problem, particularly in tracking payments and handling accounts receivable (AR).” Other complaints include limitations in payment functionality: “there is a lack of advanced functionality for handling more complex billing, making it less effective for managing AR.” These issues can hinder overall efficiency in financial operations for practices and dental office staff.
Source: G2, Capterra, TrustPilot, GetApp, and other review platforms. The opinions shared here are quoted directly from actual user reviews.

Flexible pricing plans for growing practices

  • Pay for what you need
  • Nothing more, nothing less

Core

Get up and running faster with the essentials for your practice
Learn more >

Flow

Bring calm to the chaos with smoother operations
Learn more >

Scale

Designed to handle more volume without the stress
Learn more >

Thrive

Everything you need to operate at your full potential
Learn more >

What Our Customers Say

See how Practice by Numbers helps dental teams balance long-term growth with better patient care.

I have used a few different products similar to Practice by Numbers and this has far exceeded what the others have offered. I am able to review numbers with the practice owner and our team. I am able to log in from home on a snow day and communicate with our patients, I am able to create my own customizable emails and hone in on what patients I want to receive, if not all of our patients…

Lauren B.
Office Manager

Practice by Numbers makes it so easy to visualize our goals, track team performance, and identify areas for growth. The dashboards are clean, the data is clear, and it’s become an essential part of our daily workflow. I especially love how it helps with patient retention and production tracking.

Jezmani R.
Treatment Coordinator

The ability to instantly communicate with patients and manage scheduling changes is invaluable. Moreover, the platform’s features for tracking collections, supporting production goals, and exporting unscheduled data, along with its utility in huddle preparation, make it an indispensable tool.

Brigitte M.
Admin

Switching from paper charts to a fully digital system felt overwhelming at first, but Practice By Numbers made the transition incredibly smooth for our practice. We rely on them for patient forms, patient communication, and practice analytics — and they have been absolutely essential.

Cameron D.
Owner Dentist

The ability to visualize key performance metrics in real-time has made a huge impact on how we run our practice. From detailed production reports to patient engagement tracking, Practice by Numbers offers an intuitive dashboard that keeps our team focused and aligned.

Amber R.
Treatment Coordinator

There are SO many things that we were doing manually before that are all done automatically now like sending and chasing new patient forms, confirmation texts at the right time we need them to go out, forms automatically adjusting patient records in our PMS as parents submit new forms, overdue routine care reminders, and so much more!

Kayla B.
Director of Operations

Practice by Numbers has allowed us to offer dental practices the tools they need to thrive. Their software not only provides tools for managing the schedule and patients, but also crucial insights into practice performance, enabling dental teams to make informed decisions and enhance both patient care and business growth.

Brenda McNulty
Owner of DS Facts

What I love about Practice by Numbers is it’s the latest and greatest dashboard that you will ever need for your practice. I can take last year’s KPIs, set goals for this year, and then see what’s working and what’s not. Practice by Numbers also allows me to see the information the way that I want it. I can create customized dashboards for each provider.

Sandy Pardue
Director of Consulting, Classic Practice Resources

Practice by numbers has been a game-changer for our practice. We’ve been using it since 2019, and it continues to streamline our operations and elevate patient care. Their support team is responsive and truly makes us feel valued.


Sydea B.
Dentist and Practice Owner | Artisan, Dental Bellevue
Join the dental teams growing with PbN

Start simplifying your practice today

Get a Demo

Book Your
Free Demo

See how you can handle scheduling, payments, communication, and reporting — all in one place, with one platform.

Image
Powered by  GDPR Cookie Compliance
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.