PbN Voice

The Smarter Phone System
for Dental Practices

PbN Voice is a centralized communication hub for your dental practice. Every call, message, voicemail, and follow-up is captured, organized, and written back into your PMS, so no patient interaction is ever lost. Simple. Reliable. Built for dentistry.

Centralize Every Patient Communication

Traditional phone systems weren’t built for modern dental workflows. PbN Voice is a cloud-based VoIP solution designed specifically for dentistry, giving your practice a faster, smarter, and more reliable way to communicate. You get actionable insights on call volume, response times, missed calls, and more.

Every call runs through the internet and integrates directly with your PMS, bringing patient context, call history, and outcomes together in one place. Whether you’re a solo practice or a multi-location group, PbN Voice keeps everyone informed, efficient, and in control.

Core Phone Capabilities Designed for Your Practice

Virtual Receptionist & Smart Call Routing

Route calls by time of day, department, or location with custom menus.

Call Groups & Custom Mailboxes

Support call blocking, transfers, shared inboxes, and extensions.

Soft Dialer & Unlimited Calling

Make and receive calls from anywhere, desktop or mobile.

Voicemail-to-Text

Voicemails are transcribed and logged directly into the PMS.

SMS & Email Integration

Conversations are saved to patient records for full visibility.

Virtual Fax

Send and receive faxes from the PbN console. No hardware required.

Call Pop-Ups

See patient details on screen before you even say hello.

Call Rescue Texts

Instantly turn missed calls into booked appointments with automated, personalized follow-ups.

Premium Hardware

Desk and cordless phones designed to meet the demands of busy practices.

Answer every call with context, route it correctly, measure what matters.

Total Call Intelligence
for Modern Dental Teams

Be Prepared for Every Incoming Call

Your front desk should never be caught off guard. As soon as a patient calls, PbN Voice pulls real-time data from your PMS and displays it instantly:

Your team knows exactly who’s calling and exactly how to help.

Let AI Amplify Your Phone System

Upgrade PbN Voice with AI that helps your team do more without extra effort. Every call becomes an opportunity to improve workflows, train staff, and capture more revenue. AI-powered enhancements include:

AI Call Summaries: Automatic call notes written directly into your PMS.
AI Call Scoring: Objective insights for coaching, consistency, and performance improvement.
AI-Written Correspondence: Smart follow-up texts and emails based on call outcomes.
Call Analytics Dashboards: Track call results, staff performance, missed opportunities, and patient sentiment.

PbN’s AI reduces wasted effort and missed opportunities, freeing your front desk to focus on what matters most: patients and profitability.

Run Your Practice From Anywhere

PbN Voice is fully cloud-based, so your team can stay connected whether they’re in the office, at home, or covering multiple locations.

Seamless call switching, transferring, and merging
Smart forwarding rules by role, time, or location
Parked calls that can be picked up anywhere
On-hold visibility with patient names
Complete call history with every data point in one place

Operate confidently, no matter where your team is working.

Switch to PbN VoIP and we’ll bail you out of your existing contract.

Exclusions apply.

It All Starts With Premium Hardware

Your practice already runs on our powerful platform, now connect it seamlessly with phones built to our exact specifications. Designed for clarity, reliability, and ease of use, our hardware keeps your team focused on patients, not technology.

Large
Touch Screen

with a fully adjustable high-resolution display that works beautifully in any lighting

Acoustic
Sound Shield

using multi-microphone technology to block distractions and deliver crystal-clear calls

Advanced
Specifications

with programmable keys, Bluetooth, Wi-Fi, dual-port Gigabit Ethernet, and headset/USB support for call recording

Virtual Fax

with inbox, outbox, drafts, and forwarding to any number or extension

Loved by Practice Owners

Practice by Numbers has made my life so much easier with managing team communication, patient communication, analytics and forms all in one software. The support is great and love that they keep innovating. Will be a customer for life!

Chris K.

Dentist, Owner

Easy to Switch. Easy to Scale.

PbN Voice is simple to adopt and built to grow with your practice. We handle everything, from number porting to setup, training, and support, so there’s no disruption to your team.
Once live, it works as one connected system:

Add PbN Voice to any subscription, enable AI as a monthly add-on, and scale without overpaying.

Frequently Asked Questions

What is a VoIP phone system?

VoIP phone systems make phone calls over the internet rather than traditional phone lines. For many dental offices, a VoIP phone system is a more effective and efficient solution than a traditional landline.

Why PBN Voice?

PBN Voice is the dental VoIP provider that can do it all. Unlike many other phone and VoIP systems, PBN Voice is designed specifically for dental practices. This means PBN Voice is tightly integrated with our dental practice software, enhancing customer communications even further.

What type of support can I expect?

Other dental software providers that also offer phone systems have experienced major outages. Even when minor, an outage can make it very difficult to run your practice. PBN is driven to elevate dental practices through superior support and an unwavering commitment to providing product excellence.

What to look for in a VoIP system?

When selecting a phone system for your dental office, you need helpful features that will make it easier to stay on top of your phone calls. These include automatic call answering and re-routing features, as well as features that integrate with your PMS and other systems throughout your office. You’ll want a system that everyone can learn quickly and that is intuitive. Ideally, your phone and VoIP system will also have excellent customer service that you can call if any problems arise.