We had a data overload problem. PbN makes the data make sense. Our PMS was giving us the data we asked for but not in a manageable form and it made it overwhelming and difficult to break down and understand. PbN presents the data in a usable format. With that being said we also had a lack of data problem because we knew it was there but didn’t know how to get the system to give it to us in a way that made sense and wasn’t time
consuming.